InTakt AI: ask your software
Instead of searching through menus, an InTakt user asks a question in their own words, in Croatian or English, and gets an answer from their company's data. The assistant is in real daily use, not a demo.
What if you could just ask your software?
Business software can do a lot, but it hides behind menus. People don't know where to click, and new users spend weeks learning what is where.
So we built an assistant into InTakt that answers questions about warehouse, sales, finance, people and admin. Answers come from the company's real data.
Questions from everyday work
- Warehouse and stockStock levels and work orders as they are right now, across all locations.
- Sales and financeOffers, orders and invoices. Sensitive changes are always confirmed by a person.
- Jobs and projectsTask status, project deadlines and who is working on what.
- People and leaveRemaining leave, who is available, working days. Everyone sees only what their role allows.
- Croatian and EnglishAnswers in the language of the question, with dates and amounts in the local format.
- Remembers contextLearns how the company works and remembers it between conversations.
The assistant sees only what the user is allowed to see
- Same rights as the userThe assistant works with the rights of the person asking. Data about people stays visible only to those who can see it anyway.
- Confirmation before changesWhen it suggests a new task or a status change, it waits for the user to confirm.
- Everything is loggedEvery action is recorded, every decision can be undone and every recommendation explained.
- Autonomy is earnedWe started with an assistant that only reads data. It gets more autonomy only when the data shows it is reliable.
Three lessons from real use
- 01Access rights come firstIt is tempting to give the assistant all the data. Don't. It has to work under the same rules as the person asking.
- 02Confirmation builds trustUsers don't want surprises. Two seconds of "yes, do it" are worth the trust they create.
- 03Autonomy step by stepAn assistant that only reads data could go live right away, with no worry for users. Every next step is earned through proven reliability.
Related
InTaktThe business software for warehouse, sales, point of sale and accounting that the assistant runs on.→AI for non-technical teamsA practical workshop for HR, admin, marketing and customer support: how your team can start using AI without programming.→How we built InTaktA series of articles on the process, tools and decisions.→